This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Who are we?

When we refer to ‘we’ (or ‘our’ or ‘us’) that means Ian Robb Timber Harvesting Ltd

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Ian Robb Timber Harvesting Ltd collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Ian Robb Timber Harvesting Ltd with most of the data we collect. We collect data and process data when you:

• Complete the Contact Us form on the website or send us an email.
• Message or phone to make an enquiry.
• Use or view our website (via your browser’s cookies).

How will we use your data?

Ian Robb Timber Harvesting Ltd collects your data so that we can:

• Respond to the question or query you raised in the contact form.
• Give you information as per your request.

We never sell, lend or share your personal data with other companies or organisations.

How do we store your data?

Ian Robb Timber Harvesting Ltd securely stores your data at 40 John Porter Wynd, Aberdeen AB15 8LE. Premises are secured when not in use and all computer records are encrypted and protected by password. Ian Robb Timber Harvesting Ltd will keep your personal and relevant equipment information whilst you are a customer and for up to 2 years after your last contact with us. Once this time period has expired, we will delete your data by erasing computer files and shredding any paper documents.

Marketing

Ian Robb Timber Harvesting Ltd may wish to send you information about services of ours that we think you might like, if you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Ian Robb Timber Harvesting Ltd from contacting you. If you no longer wish to be contacted for marketing purposes, contact us by the means indicated below.

What are your data protection rights?

Ian Robb Timber Harvesting Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access You have the right to request Ian Robb Timber Harvesting Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification You have the right to request that Ian Robb Timber Harvesting Ltd correct any information you believe is inaccurate. You also have the right to request Ian Robb Timber Harvesting Ltd to complete the information you believe is incomplete.

The right to erasure You have the right to request that Ian Robb Timber Harvesting Ltd erase your personal data, under certain conditions.

The right to restrict processing You have the right to request that Ian Robb Timber Harvesting Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing You have the right to object to Ian Robb Timber Harvesting Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Ian Robb Timber Harvesting Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by phone or email: Call us at: 07976 559701 Or write to us: 40 John Porter Wynd, Aberdeen AB15 8LE

Cookies

We use cookies on this website. Cookies are text files placed on your computer to collect standard Internet log and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Ian Robb Timber Harvesting Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

• Functionality – Ian Robb Timber Harvesting Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
• Google Analytics – We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. You are NOT personally identifiable within the reports; all information is anonymised. Furthermore, we DO NOT use the Remarketing function within Google Analytics. Should you wish to opt out of Google Analytics at any time, https://tools.google.com/dlpage/gaoptout shows you how.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 21^st November 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@ianrobbtimberharvesting.co.uk Call us: 07976 559701 Or write to us at: Ian Robb Timber Harvesting Ltd., 40 John Porter Wynd, Aberdeen AB11 8LE.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ian Robb Timber Harvesting Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office –www.ico.org.uk